Privacy Policy
Introduction
At Innergy ("Innergy/We/Our"), we value the trust you place in us and are committed to safeguarding your personal information. This policy outlines how we collect, use, process, and share your personal information while delivering our services. By using our website and services, you agree to this Privacy Policy.
This Privacy Policy should be read in conjunction with our Terms of Service and becomes effective once you acknowledge it during the registration process.
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Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on the website, and we will notify you if there are material updates. You agree to periodically review the current version of this Privacy Policy.
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1. Definition
1.1 Personal Information: Any information about an identifiable individual such as name, email, contact number, etc.
1.2 Services: Refers to the services provided by Innergy, including wellness sessions and therapeutic support.
1.3 Website: Refers to our website, Innergy.club.
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2. Information We Collect
We collect various types of personal information to provide and improve our services:
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2.1 Registration Information: When creating an account, we collect your name, email, phone number, and other relevant details such as age, gender, and profession.
2.2 Usage Data: Information collected automatically, such as your IP address, browser type, pages viewed, and the time spent on the website.
2.3 Payment Information: We use third-party payment gateways, and any billing information you submit is governed by their privacy policies.
2.4 Session Information: Information related to your interactions with facilitators during wellness sessions.
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3. How We Use Your Information
We use the information we collect to:
- Provide and personalize our services.
- Improve user experience and functionality on the website.
- Communicate with you regarding updates, promotions, or account matters.
- Analyze website usage and improve content offerings.
- Ensure the safety and security of your data.
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4. Sharing Your Information
We may share your personal information in the following ways:
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4.1 With Service Providers: We may share your information with trusted third-party service providers to help us operate the website and deliver services.
4.2 Legal Compliance: We may share your data to comply with legal obligations or if required by law enforcement.
4.3 Anonymized Data: We may use anonymized data for research and analysis purposes, which cannot be traced back to individual users.
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5. Data Retention
We retain your personal information for as long as necessary to provide you with our services or as required by applicable law.
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6. Security of Your Information
We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal information.
- Request corrections or updates.
- Withdraw consent to the processing of your data.
- Request deletion of your information, which may limit the services we can provide.
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8. Minors
Our services are not intended for users under 18 years of age without parental consent. If you believe we have collected personal information from a minor, please contact us to have the information deleted.
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9. Contact Us
For any questions or concerns regarding your personal information or this Privacy Policy, please reach out to us at hello@innergy.com.
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